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360° virtual tours · Cancún and Riviera Maya

360° virtual tours for businesses: let them see inside before they choose you.

Anyone looking for a restaurant, hotel, clinic, or store decides in seconds, on their phone, among dozens of similar options. A 360° tour of your business lets them see the real place, trust it, and take the next step: book, message you, or visit.

What kind of business do you have?

For restaurants, bars, and cafés: people looking for a place to eat choose with their eyes. Let them see the atmosphere, the table, and the menu before they book. The model is an illustrative example.

Illustrative example

Your business, open on your customers' phones. Before they arrive.

Illustration of a map with businesses, three search result cards and, at the end, the floor plan of a business with visitors arriving. It does not depict a real business.
  1. Your customer searches for what they need and finds dozens of nearly identical businesses.

  2. They compare photos, reviews, and prices. Almost everything looks the same; the business that offers a 360° tour stands out.

  3. They tap the tour and step into your business without leaving where they are.

  4. They see the atmosphere, the space, and the details that matter, at their own pace, and tap to book or ask a question.

  5. They arrive with their mind made up: they already know what it's like, where to sit, and what they want. You get a customer, not a question.

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If they can't see your business, they'll pick one they can.

Today the decision happens on a phone, before anyone leaves home.

A pretty photo is no longer enough: everyone has one. A 360° tour answers, through the customer's own eyes, what no photo can: what the place is really like.

  1. They find you

    Your tour is published where people look for you: your Google Business Profile listing, your site, your social channels, and a QR code at your location. Whoever lands on you sees something your competitors don't have next to their name.

  2. They trust you

    A pretty photo can be retouched; a tour shows the whole place. Anyone who walks through it knows what they'll find, and the doubt is gone before they arrive.

  3. They decide

    The buttons that matter live inside the tour: book, message you on WhatsApp, see the menu or the catalog. The customer goes from looking to acting without searching for anything else.

  4. They ask less

    What's it like? Is there room for fifteen? Where's the entrance? They see it for themselves, and you stop answering the same thing over and over so you can focus on the people who are serious.

Your business closes at ten. Your tour doesn't.

While you rest, your tour keeps welcoming visitors and leading people to book. Scroll and watch the day go by.

  1. A family looks for a place to have breakfast before leaving their hotel.

  2. A company checks out your event space for a function next month.

  3. A couple decides where to have dinner tomorrow while looking at your terrace.

  4. A traveler plans their trip from another country, in another time zone.

Your industry, your tour: what your customer sees and what they can do there.

Every business sells trust in its own way. Pick yours and you'll see what your customer wonders, what they find inside, and how they move toward you.

Illustrative image of a seaside restaurant at sunset
Illustrative image of the industry

Let your customer pick the table before they sit down.

Your customer wonders

  • What's the atmosphere like at night?
  • Is there a table for a group, or a terrace?
  • What do the menu and prices look like?

In the tour they see

  • Dining room, bar, and terrace
  • The table they prefer
  • The view and the lighting

And they can

  • Book a table from the tour
  • Open the menu
  • Message you on WhatsApp

Target outcome Reservations from people who have already picked their table.

Illustrative image of a resort with a pool
Illustrative image of the industry

Let guests walk through the place before they book with you.

Your customer wonders

  • What are the rooms really like?
  • What's in the common areas?
  • How close is the pool or the beach?

In the tour they see

  • Rooms and lobby
  • Pool and amenities
  • The views and the surroundings

And they can

  • Go to your direct booking page
  • See rates or packages
  • Ask about dates

Target outcome Direct bookings with fewer surprises and fewer intermediaries.

Illustrative image of a modern clinic
Illustrative image of the industry

Let your patient see where you'll be treating them.

Your customer wonders

  • Is it a clean, professional place?
  • What are the reception area and the exam room like?
  • Does it have the equipment I need?

In the tour they see

  • Reception and waiting room
  • Exam rooms and equipment
  • Certifications on display

And they can

  • Book a visit
  • See specialties
  • Call or message

Target outcome Patients who arrive with confidence and an appointment already booked.

Illustrative image of a retail store
Illustrative image of the industry

Let your customer get to know your store before leaving home.

Your customer wonders

  • What do they carry, and how is it laid out?
  • How much room is there to move around?
  • How do I get there, and where do I park?

In the tour they see

  • Aisles and displays
  • Products with their details
  • Checkout and service

And they can

  • See a product's details
  • Request a quote
  • Sales WhatsApp

Target outcome Customers who arrive knowing what they're looking for.

Illustrative image of a university
Illustrative image of the industry

Let decision-makers see your facilities without making the trip.

Your customer wonders

  • What are the classrooms or meeting rooms like?
  • What common areas are there?
  • What's the building like inside?

In the tour they see

  • Classrooms, meeting rooms, and offices
  • Common and sports areas
  • Entrances and security

And they can

  • Request info
  • Book a visit
  • Download the brochure

Target outcome Families and clients who visit with their questions already answered.

Illustrative image of an industrial facility
Illustrative image of the industry

Let your client audit your plant without stopping operations.

Your customer wonders

  • What is the plant's capacity?
  • What are the equipment and safety like?
  • Can it be visited without halting production?

In the tour they see

  • Lines and warehouse
  • Certified areas
  • Equipment with its spec sheet

And they can

  • See the spec sheet
  • Request a quote
  • Schedule a remote audit

Target outcome Buyers who evaluate remotely and come to the meeting informed.

From wow to booked: what goes inside your tour.

A tour isn't just for looking. Pick a piece and the model takes you to it: this is how it looks on a wall in your business.

Illustrative model: not a real business.

Seen from the inside, right where people look for you.

We publish your tour so it lives alongside your Google Business Profile listing, your photos, and your reviews. We don't promise a position in the results: we give you something your competitors don't have next to their name.

  • Published on Google Maps or Street View when your industry and your listing allow it
  • Also on your site, your social channels, and a QR code at your location
  • Tracking to know how many people walk through it

Book or schedule without leaving the tour.

A button inside the tour opens your calendar, your form, or your WhatsApp. The customer goes from looking to acting without having to search for anything else.

  • A booking or appointment button where interest is highest
  • WhatsApp with the message already written
  • A simple contact form

Menu, catalog, and prices in plain sight.

Anchor information to the spot where you'd look for it: the menu at the bar, the catalog at the display, the rates at the front desk.

  • Menu or catalog as a PDF or images
  • Cards with photo, description, and price
  • Links to order, get a quote, or buy

Video and certificates where they build trust.

A video of your kitchen at work, a health certificate, a license, or a letter of recommendation, hung on the virtual wall.

  • Short videos of your team or your process
  • Certificates, licenses, and awards
  • Customer testimonials, with their permission

Real tours, made in Cancún.

Explore them right here: they open when you ask. This is how your customer would see them, on a phone or a computer.

Auto service · Cancún

Clutch y Frenos Cancún

An auto service business that anyone can walk through before they arrive, from their phone.

  • Navigate with your finger or your mouse
  • Open it right here or in full screen
  • Share it with a link
View of the Clutch y Frenos Cancún virtual tour
Clutch y Frenos Cancún Open in full screen (opens in a new window)

Store and showroom · Cancún

Todo Inoxidable Store

The showroom of a stainless steel equipment distributor, explorable from a distance: the buyer sees the space and the equipment without traveling.

  • Navigate with your finger or your mouse
  • Open it right here or in full screen
  • Share it with a link
360° view of the Todo Inoxidable store
Todo Inoxidable store Open in full screen (opens in a new window)

Machine shop · Cancún

Torno Cisneros

An industrial machine shop shown exactly as it is, so a new client can get to know it before the first meeting.

  • Navigate with your finger or your mouse
  • Open it right here or in full screen
  • Share it with a link
360° view of the Torno Cisneros shop
Torno Cisneros Open in full screen (opens in a new window)

Want your business to be next?

Case study · Store in Cancún

When your competitors' names sound almost like yours, your location has to speak louder.

Todo Inoxidable, a stainless steel equipment distributor in Cancún, watched competitors appear with names almost identical to its own. The question stopped being how to grow and became how to keep the wrong customer from ending up at the wrong store.

The answer worked on three fronts at once: being easy to find on Google, handling every WhatsApp inquiry with the context already settled, and bringing the entire showroom to anyone who couldn't visit it. The 360° tour, integrated with its Google Business Profile listing and its local SEO, supported all three.

The tour works while you take care of whoever is already at the door.

Not everyone who looks buys. But the ones who show up already know why they came.

Prospects explore on their own time, with no appointment and no trip. When they message you, they already have specific questions; when they arrive, they're there to confirm. And you spend your time on the people who will actually move forward.

  1. Finds you

    From Google Maps, Instagram, WhatsApp, or a QR code at your location.

  2. Steps in

    Walks through your business on their own time, with no appointment and no trip.

  3. Question

    Taps the menu, the booking button, or WhatsApp with a specific question.

  4. Arrive

    Arrives with their mind made up, or finds out in time that it wasn't what they wanted.

Your business, open on their phone. And you, on what matters. Illustration of the journey: it does not represent figures from a real business.

Your tour is an asset you own, not a monthly rental.

Many platforms host the tour on their own servers and keep it available for as long as you pay the subscription. We produce the tour and deliver it to live on your domain, with your brand and your data.

Comparison between a tour on a subscription platform and a tour you own with LUM360
CriterionSubscription platformYour own tour with LUM360
Where it livesOn the provider's servers.On your domain and your hosting.
If you stop payingThe tour is no longer available.It's yours: you can move it to any host.
Your brandShares space with the provider's, within their limits.Your brand, your colors, and your structure.
Your dataReports depend on what the provider exposes.Your own analytics: visits, time, and most-tapped hotspots.
Cost over timeA monthly fee that continues for as long as the tour exists.A production investment; hosting is optional.

A subscription can make sense for a short trial. If the tour is going to represent your business for years, owning it matters more.

See the five-year math

From the first conversation to the published link, without disrupting your operations.

Six clear steps. Timelines and deliverables are set in writing in the quote, based on the size and complexity of your business.

  1. Brief

    What you want to achieve and what your customer needs to see in order to decide.

  2. Site visit

    We walk through your business and agree on a schedule that won't disrupt your operations.

  3. 360° Capture

    Every space, with your business at its best.

  4. Editing and privacy

    We make sure nothing shows that shouldn't: customers, staff, and documents.

  5. Hotspots

    Booking, menu, WhatsApp, video, and certificates.

  6. Publishing

    Your Google listing, your site, a QR code, and tracking ready to go.

Straight questions before you invest.

A good decision needs a clear scope and straight answers.

How much does a virtual tour for my business cost?

It depends on how many spaces your business has, the level of editing, the interactivity, and how the tour will be used. We don't work from a generic rate: once we know your location and your goal, we prepare a clear quote. You can start with the Project Estimator or the ROI calculator.

Do I have to close my business for the shoot?

Not necessarily. We schedule the shoot for the time that disrupts you least, with the space tidy. For areas with customers, we pick a slow moment.

What happens if my customers and staff appear in the images?

We protect privacy: we shoot with the space empty whenever possible and, before publishing, we remove or blur anything that shouldn't be seen, such as people, documents, or screens.

Does my tour show up on Google Maps?

We can publish it on your Google Business Profile listing and on Street View when your industry and your listing allow it. Google decides where you rank in results and no one can guarantee that; what does change is what your listing offers compared with the competition.

Do I own the tour? Is there a monthly fee?

The tour is delivered to be published on your own domain and hosting, with your brand, and it doesn't depend on a platform subscription. If you'd rather not manage it, we can also handle the hosting.

Does it open on a phone, and can it be shared on WhatsApp?

Yes. The tour opens from a link on a phone, tablet, or computer, with nothing to install. You can share it by WhatsApp or email, embed it on your site or your listing, and put it behind a QR code at your location.

Can I update it if I change my menu, my prices, or remodel?

Hotspots such as the menu, prices, and links are updated without reshooting. If you remodel, we reshoot only what changed.

Do you work outside Cancún?

We're based in Cancún and cover the Riviera Maya and Quintana Roo, from Tulum and Playa del Carmen to Holbox, Bacalar, and Mahahual. For other areas, we coordinate scope and logistics separately.

Your competitors are already on the map.

Let your customer see inside before they decide.

Tell us what kind of business you have and what you want to happen when someone walks through it: more bookings, more inquiries, or more visits. We'll reply with a clear proposal and a quote, no strings attached.

  • In-house production in Cancún and the Riviera Maya
  • A tour on your own domain
  • A clear quote, in writing
Illustration: this is how your customer reaches your tour from the map on their phone.
Get my tour quote