Skip to content
Services
Showcases
Tools
Courses
Blog Project Estimator LAB360 Schedule a Consultation

Real estate virtual tours · Cancún and Riviera Maya

Real estate virtual tours that sell before the first showing.

Let every buyer or guest step inside your property from their phone, at any hour, from any city. We produce the 360° tour, publish it on your own domain, and connect it to the way you sell: WhatsApp, quotes, and analytics.

What are you showing?

For brokers and developers: the tour filters showings, supports remote sales, and works from pre-construction on. The model is an illustrative example.

Illustrative example

The showing doesn't start at the door. It starts on their screen.

Illustrative model of a house, from the lot to the walk-through inside, ending with a real 360° photograph. It does not represent a property for sale.
  1. Every property starts as a promise. For someone buying from afar, it also starts as a doubt.

  2. The floor plan explains the measurements. It doesn't explain how the property lives or how it feels to walk in.

  3. Photos lock in a handful of viewpoints. Buyers need to move through everything in between.

  4. A tour opens up the property: you see how the spaces connect, without asking for a showing.

  5. The buyer walks through the door from their phone and sees the real scale, light, and surroundings.

  6. They arrive at the showing with specific questions. You get a sales conversation, not a casual inquiry.

Skip animation

Remote buyers decide based on what they can see. They almost never see enough.

Photos answer what it looks like. They almost never answer whether the buyer will like living there.

In Cancún and the Riviera Maya, many buyers and guests decide from another city or country, before ever setting foot on the property. Every unanswered question is a showing that never happens, or one where the visitor doesn't know what they're looking for.

What a photo answers and what a virtual tour answers when a buyer has questions
What the buyer is askingPhotos and floor plansVirtual tour
How big is it really?Measurements on a floor plan and wide-angle lenses that stretch the rooms.You move through the space in true proportions, at human scale.
How do the spaces connect?Each photo is a fixed point; what lies between them is left to the imagination.You walk from room to room, in the order you would during a showing.
What's outside the window?A view, if whoever took the photo chose to include it.You turn 360° and see the view, the greenery, the street, and how the light comes in.
Is it just like the photos?It depends on what someone chose to show.The whole space is in plain view: questions get answered before anyone travels.
Is it worth the trip to see it?The decision is made with little information, or not made at all.The people who visit have already toured it and arrive knowing what they want to confirm.

Ask the property what your buyer would ask.

These are real 360° photographs by LUM360 of a home for sale in Cancún. Pick a question and the view shifts to the answer; drag to look around on your own, just as someone touring it from their phone would.

Real 360° photographs by LUM360: Casa Cumbres · Olimpo 5, Cancún.

Grasp the true scale.

From the air and from the street, you see the home's real size, its frontage and its garage, and how it sits on the lot and along the community's streets.

  • True proportions of the frontage, the garage, and the street
  • How the home sits on its lot and among its neighbors
  • An aerial view no facade photo can match

What changes for the buyer They stop imagining dimensions and start seeing them.

See the real condition, not the best angle.

Floors, woodwork, kitchen, and picture windows are on view exactly as they are, wall to wall. Questions get answered before anyone travels, and the showing is for confirming, not discovering.

  • Kitchen, dining room, and patio access in a single shot
  • The entire space documented, not a selection of photos
  • A review of what shouldn't be shown before publishing

What changes for the buyer Less skepticism: what they see is what they'll find.

Tour the patio and the pool.

Garden, pool, and terrace appear in context, with the real distance between them and the house. Each one can carry a hotspot with its info card, an extra photo, or a short video.

  • Hotspots with text, photo, or video
  • Contact buttons right where interest peaks
  • The same experience on phone and computer

What changes for the buyer Amenities stop being a list and become a selling point.

Get to know the surroundings.

The community, its streets, its green areas, and the surrounding area define a property's value and almost never fit in a facade photo. In 360°, the full context comes through.

  • The home within its residential community
  • Aerial drone video when the setting sells
  • A clear read on where the property is

What changes for the buyer They see where they'll live, not just what they'll live in.

One tour, four ways to help you sell or rent.

Everyone arrives with a different problem. Pick yours and see what changes, what you get, and the outcome we work toward with you.

Filter out the browsers. Focus on those who've already toured the property.

When someone schedules a showing after touring the space, they've already vetted the layout, light, and finishes. The showing stops being exploration and becomes confirmation. In pre-construction, the model unit, finished amenities, and surroundings can already be toured remotely.

  • A tour shared via WhatsApp or email, or embedded in your listing
  • Guided showings: share your screen and walk the client through the property on a video call
  • Hotspots with floor area, amenities, and a contact button
  • Analytics: which spaces get the most visits and who comes back

Target outcome Better-informed showings and sales conversations that start further along.

Present your property the way it deserves, without opening your home to just anyone.

If you're selling on your own, a professional tour is your best introduction: whoever shows up already knows the property, and showings for the merely curious stop taking up your time and your privacy.

  • A link ready to share with prospects
  • Privacy review before publishing
  • Complementary photography and video if you need them
  • No monthly platform fee

Target outcome More serious prospects and fewer showings that were never going anywhere.

Give guests exactly what they saw.

A guest who has toured the property books with more confidence and arrives with the right expectations. Fewer last-minute questions and fewer surprises that end in a bad review.

  • A tour for your direct booking site, social media, and guest messages
  • Hotspots with house rules, amenities, and directions
  • Works on phone, tablet, and computer

Target outcome Expectations aligned from the moment of booking.

Document your work exactly as you conceived it.

Once a project is lived in, it changes: furniture, use, light. A tour of the finished work preserves the layout, materials, and proportions as you delivered them, and becomes a portfolio a new client can walk through.

  • Capture at handover, before anyone moves in
  • Hotspots with project details: materials, designers, and suppliers
  • Premium editing for work with high visual value
  • Your portfolio on your own domain

Target outcome A portfolio people walk through, not just look at.

Real tours, made in Cancún and the Riviera Maya.

Explore them right here: they open when you ask. This is how your buyer would see them, on a phone or a computer.

Demo tour · Vacation rental

Chalets at Tulum Country Club

A tour designed for people who book sight unseen: the layout of the chalets, the common areas, and the surroundings, from any device.

  • Navigate with your finger or your mouse
  • Open it right here or in full screen
  • Share it with a link
360° aerial view of the chalets at Tulum Country Club surrounded by jungle
Chalets at Tulum Country Club Open in full screen (opens in a new window)

Home for sale · Cancún

Casa Cumbres · Olimpo 5

The tour of a home for sale, ready to share with buyers before scheduling a showing and to guide them through on a video call.

  • Navigate with your finger or your mouse
  • Open it right here or in full screen
  • Share it with a link
360° view of Casa Cumbres for sale, Olimpo 5
Casa Cumbres · Olimpo 5 Open in full screen (opens in a new window)

Residential home

Casa Residencial Aqua

A tour of a residential home and its surroundings, ready to share by link from a phone or embed in a sales listing.

  • Navigate with your finger or your mouse
  • Open it right here or in full screen
  • Share it with a link
360° view of Casa Residencial Aqua and its street
Casa Residencial Aqua Open in full screen (opens in a new window)

Have a property in mind?

The tour works while you take care of something else.

Not everyone who looks will buy. But those who make it to a showing already know why they're there.

Prospects explore on their own schedule, with no appointment and no commute. When they message you, they already have specific questions; when they visit, they come to confirm. And you spend your calendar on the people who will actually move forward.

  1. Arrive

    From a listing portal, a WhatsApp message, social media, or a QR code on the sign.

  2. Explores

    They tour at their own pace, from their phone, with no appointment and no commute.

  3. Question

    They tap the hotspots that matter to them and message you with a specific question.

  4. Visits

    They schedule with the decision nearly made, or find out in time that it's not for them.

The showing has already started. The next one is the one that closes. Illustration of the journey: it does not represent figures from a real property.

Your tour is an asset you own, not a monthly rental.

Many platforms host the tour on their own servers and keep it available for as long as you pay the subscription. We produce the tour and deliver it to live on your domain, with your brand and your data.

Comparison between a tour on a subscription platform and a tour you own with LUM360
CriterionSubscription platformYour own tour with LUM360
Where it livesOn the provider's servers.On your domain and your hosting.
If you stop payingThe tour is no longer available.It's yours: you can move it to any host.
Your brandShares space with the provider's, within their limits.Your brand, your colors, and your structure.
Your dataReports depend on what the provider exposes.Your own analytics: visits, time, and most-tapped hotspots.
Cost over timeA monthly fee that continues for as long as the tour exists.A production investment; hosting is optional.

A subscription can make sense for a short trial. If the tour will represent your property for years, owning it matters more.

See the five-year math

From the first conversation to the published link, without losing the thread.

Six clear steps. Timelines and deliverables are set in writing in the quote, based on the size and complexity of your property.

  1. Brief

    What you want to achieve, for whom, and what needs to be seen.

  2. Scouting

    We review the property and the light before capturing.

  3. 360° Capture

    Every space, plus drone video if the setting sells.

  4. Editing

    Light, color, detail cleanup, and privacy review.

  5. Interactivity

    Info cards, amenities, video, and contact buttons.

  6. Publishing

    Your domain, your link, and analytics ready to go.

Straight questions before you invest.

A good decision needs a clear scope and straight answers.

How much does a real estate virtual tour cost?

It depends on how many spaces the property has, the level of editing, the interactivity, and how the tour will be used. We don't work from a generic rate: once we know the property and your goal, we prepare a clear quote. You can start with the Project Estimator or the ROI calculator.

How long does it take to have it ready?

It depends on the size of the property, its availability for the shoot, and the level of editing. We put it in writing in the quote, with the capture date and the delivery date.

What do I need to prepare before the shoot?

Have the space tidy and well lit on capture day. We review the property beforehand and tell you what's worth adjusting. If documents, people, or personal information might appear, we resolve it before publishing.

Does it open on a phone, and can it be shared on WhatsApp?

Yes. The tour opens from a link on a phone, tablet, or computer, with nothing to install. You can share it via WhatsApp or email, embed it on your site or listing, and put it behind a QR code.

Do I own the tour? Is there a monthly fee?

The tour is delivered to be published on your own domain and hosting, with your brand, and it doesn't depend on a platform subscription. If you'd rather not manage it, we can also handle the hosting.

Can I see how many people take the tour?

Yes. If the tour lives on your domain, it can be measured with Google Analytics: visits, time, spaces viewed, and the most-tapped hotspots. With that insight, you know what draws interest and who to follow up with.

Does it work for pre-construction or a property that isn't occupied yet?

Yes, for finished spaces, model units, and amenities; we combine them with photography and drone video. If the project doesn't exist yet, we define the scope together based on what can actually be captured.

Do you work outside Cancún?

We're based in Cancún and cover the Riviera Maya and Quintana Roo, from Tulum and Playa del Carmen to Holbox, Bacalar, and Mahahual. For other areas, we coordinate scope and logistics separately.

The best showing is the one that's already begun.

Tell us which property you want to show.

Tell us what you're selling or renting, who it's for, and where it is. We'll reply with a clear scope and a quote, with no obligation.

  • In-house production in Cancún and the Riviera Maya
  • A tour on your own domain
  • A clear quote, in writing
How your tour comes together. Each point is a 360° shot of a space; the route links them into the tour your buyer walks from their phone. Illustration: not a real property.
Get my tour quote